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Travel Insurance and Cancellation Policy

All you need to know about cancellation and how you can protect yourself. 

  • up to 30 days before arrival: the deposit will be retained as a cancellation fee
  • 29 - 8 days before arrival: 60 % of the booking amount
  • 7 - 4 days before arrival: 80 % of the booking amount
  • 3 days before arrival: 100 % of the booking amount
  • In the event of late arrival and early departure, 100 % of the booking amount will be charged.

General cancellation terms.

If a booking is cancelled up to 4 weeks before arrival, no cancellation fee will be charged (the deposit will be credited to your next holiday in our house); 4 weeks to 7 days before arrival, 60% of the total amount will be charged; 7 days before arrival or less, 80% of the reservation sum will be charged.

In case of late arrival and early departure the booked days will be charged anyway.


Travel insurance

What if something comes up to prevent you from even starting your holiday in the South Tyrol, or to oblige you to return home prematurely?
Cover yourself by booking travel insurance the easy way:

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