Cancellation policy

Cancellation terms due to Corona.

The cancellation conditions below will not be applied if there are travel restrictions for South Tyrol or for your home country. In this case the reservation will be cancelled for free without additional costs and the deposit will be credited for the next stay in our house.

General cancellation terms.

If a booking is cancelled up to 4 weeks before arrival, no cancellation fee will be charged (the deposit will be credited to your next holiday in our house); 4 weeks to 7 days before arrival, 60% of the total amount will be charged; 7 days before arrival or less, 80% of the reservation sum will be charged.

In case of late arrival and early departure the booked days will be charged anyway.

Travel insurance

Insured for the unexpected.

What if something comes up to prevent you from even starting your holiday in the South Tyrol, or to oblige you to return home prematurely?
Cover yourself by booking travel insurance the easy way.

HGV Cancellation Protection

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